Hotel Policies

Check in time: 15:00

Check out time: 12:00

Reservation Policy

You may contact us for reservations:
Phone: + 374 10 65 58 77, +374 93 94 78 88
Fax: + 374 10 652 877
E-mail: hotels@tufenkian.am

Making Reservations

In order to make a reservation, you should make a phone call or send us an e-mail. Your reservation will be confirmed by phone/fax/e-mail within 48 hours.

Cancellation Policy

Confirmed individual reservations (up to 5 room nights) can be cancelled up to 24 hours before arrival date without penalty. No-show or cancellation within 24 hours from first day of reservations are charged penalty fee equal to 50% of entire amount.

Confirmed group and entire hotel reservations can be cancelled 15 days prior arrival date. No-show or cancellation within less that 15 days are charged a penalty fee equal to 50% of entire amount.

Making an Online Booking

In order to make an online booking you should fill out the online booking form. Your booking details will be send to your e-mail address. Your booking will be confirmed only after you make a payment. A deposit equal to USD 30 will be charged from you credit card account. Your booking will be confirmed within 24 hours via e-mail.

Cancellation of an online booking

  • If cancelled up to 7 days before date of arrival, no fee will be charged. Your deposit will be transferred to your account. Please note that some banking charges will be applied. To cancel your booking just follow the link in your confirmation e-mail
  • If cancelled or modified later or in case of no-show, the deposit will be charged.

 

The online booking system will be ready soon. In order to make your booking please call 374 10 655877 or e-mail hotels@tufenkian.am.

News

Tufenkian's bakery in the airport

Tufenkian introduced its freshly baked lahmajoons and byouregs in the Yerevan's Zvartnots International airport. You can taste our delicious baked goods, such as byouregs with cheese; greens and sour flavor, as well lahmajoons with meat and spices, and cheese mixture. You can choose from the bakery's many desserts, such as our famous apple pie, Armenian Gata and date pudding. 

 

Reviews

Thank you for the great service and hospitality of Avan Dzoraget Hotel, everything was just great.

Jorge Langoria

Dear Mr. Tufenkian

I have visited all of your hotels and I don't want to repeat what everybody knows, excellent  food and service. But I do want to commend you as an individual who has made a great contribution in our small and young republic. I wish that we had other individuals like you as I'm sure our country would truly blossom.

Johnny

Dear Mr. Tufenkian

What a pleasure it is to drive at this lovely restaurant in Dilijan! We couldn't have enough of all types of food which is close to our heart - that is Western Armenian flavors and dishes.

Above all, the staff and the chef are of the highest caliber - courteous, pleasant and ready to go that extra mile for the patrons.

Our best

Kohar, Mitch & Megan Mardirosyan

It was great pleasure to be served here, where we found an excellent hospitality and warmest reception in Dilijan. The most important issue that my children get from here is sense of  fatherland. Many thanks to all Tufenkian!

Special gratitude to the amazing staff!

Ruben Boroyan

We enjoyed very much our stay in Avan Marak Tsapatagh Hotel; we found the facility and the staff to be very professional and helpful.

Hratch Mesropian

We especially liked the decoration in Avan Marak Tsapatagh Hotel. Very stylish rooms, very friendly and helpful staff.

Renson Boudoux

A wonderful delight to find this guest house in Dilijan. Good foresight. The food is fantastic and the collection and staff next door were most professional.

Saro Khachikyan from Boston

Everything about Avan Dzoraget Hotel is very pleasant. We will definitely recommend this hotel.

Hrair and Zaroug Kabakian

All Armenians know that Dilijan is a beautiful place, but very few know that it becomes even more beautiful when you stay at Tufenkian hotel. Me and my friend are among those few. Thank you for the wonderful dishes, good music and absolutely friendly staff.

Tsovinar Gapoujyan, Irina Danielyan

It's been so great  to find this cute little restaurant  in Dilijan with such a nice personnel and decent food.

Thanks much!

Zaruhi Saroyan

Dilijan is a great place, we've really enjoyed the beautiful nature, the nice little shop and the friendly people.

Juscha Manska from Holland

Dear James

What a delight to be a guest a yet another Tufenkian restaurant. As always the food was super, the atmosphere pleasant and the staff welcoming and service with a smile.

Best wishes

Tom

The Hotel and restaurant on lake Sevan are very beautiful, but the best thing was the service of the staff.

Martin Chakoian

Avan Marak Tsapatagh Hotel is a perfect hotel. Lovely rooms and suites, very comfortable beds, charming and polite staff.

Tim Padworth and Tanya Panasenko

Thank you very much for Old Dilijan Complex. I'm really impressed. I met my history in this house. I became closer to my homeland. Thanks for making that happened!

Marika & Ruben

The best thing about Tufenkian Hotels besides excellent décor and cpmfort of rooms, is the courtesy of staff. Staff seems to be happy and proud working for a hotel, very helpful to guests and create a very warm and nice atmosphere. Thanks for that.

Viktoriya Meiksane
 
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